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Frequently asked questions
As I have no electrical socket in the bathroom I’d like to use this as a night light where my bathroom is normally dark even in daytime. Can I just keep charging it until it’s discharged instead of exposing to sunlight? Will that work too?
Hi, You can USB charge the light as often as needed.
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I have just bought the lamp, I am going to charge via the USB cable initially as it is quite dark and cloudy outside. How long should it take to charge before I can switch it on and use it? Thanks
The charging procedure usually takes 4-6 hours.
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My light has hardly been used. It is just over 1 year old and I can't get it to work. I have changed the battery and have had it outside in the sun for the past two days. Do you have any suggestions?
Good Afternoon. I am very sorry to hear this, please may I ask you to turn the light off for 5 days in a south-facing position to recharge the light, if after this the light is still not illuminating, please email our customer service team at [email protected] for further assistance.
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